Today, there can be a disconnect between what members want from their health plans and what they get. They want omnichannel digital engagements that provide 24/7 access to information and services via a modern, intuitive UI. But what do they actually get? That’s a different story.
Too often, member-facing digital portals are outdated, cluttered, and limited in functionality The ability to customize and iterate the member experience is critical for health plans to win new business.
Unfortunately, building a modern digital portal is difficult and resource-intensive—particularly in complex, highly regulated sectors like healthcare. At least that’s the way it used to be.
Unqork’s Member Services solution empowers healthcare insurance providers to rapidly build and effectively manage feature-rich member portals.
Unqork’s enterprise no-code application platform accelerates the development of pixel-perfect member portals to enhance user experience, drive member loyalty, and deliver on-demand access to personalized information and robust self-service functionality