Quantiphi Showcases Powerful Client Onboarding & Servicing Solution

At AI Unlocked: A Google Cloud x Unqork Innovation Day, Quantiphi showcased their institutional client onboarding & servicing solution in order to demonstrate what you can achieve by leveraging Unqork’s enterprise application platform and Google Cloud’s AI solutions. 

Quantiphi, an AI-first digital engineering firm and long-standing partners with both Unqork and Google Cloud’s AI solutions, quickly built a solution that: 

• Addresses particular business or technical need
• Demonstrates scalability
• Has clear business value to an organization’s bottom line

Watch Quantiphi demo their solution:

What Quantiphi built & why

The Quantiphi team decided to tackle institutional onboarding because, for many firms, it is an expensive and painfully manual for both customers and employees. Institutional onboarding, including KYC efforts, costs firms upwards of $25 billion a year, explained Kalita. And complex manual processes are also a major cause of the very high 39% abandonment rate. 

Quantiphi decided this was a good use case to demonstrate the combined power of Unqork’s Enterprise App Cloud and Google Cloud’s AI solutions. Unqork not only accelerates development by eliminating the need to code, but also removes the burden of upgrading, maintaining and securing applications across their lifecycle. And Unqork’s GenAI Connector enabled Quantiphi developers to quickly integrate Google Cloud’s AI solutions—and all within a single view.

Quantiphi’s solution

Combining digitization, automation, and human-in-the-loop AI, Quantiphi’s solution has the potential to reduce onboarding times by up to 80% faster for brokers and 70% for commercial customers. It includes four integrations, including email, SMS, intelligent assistance for back-office personnel powered by Google Cloud’s models, and Dociphi, Quantiphi’s AI-powered flagship solution for intelligent document processing (IDP), which runs on Google Cloud’s Document AI. 

The solution also serves three different personas, including: 

• Front-office employees: The solution enables the front-office to quickly digitize documents, which are then tied to the product in question. Fields are pre-populated from the CRM system. Employees can then quickly verify that documentation is complete and submit them for review. 
• Reviewer: Thanks to an integration with Dociphi, reviewers can leverage AI instantly to determine if the documentation is complete and accurate. Dociphi provides a score of its accuracy and completion—a powerful example of human-in-the-loop AI and a big first step towards straight-through processing. 
• Compliance officer: Very quickly, the compliance officer has all the details they need for decision-making. Not only is key data extracted from documentation and the CRM system for their review, but also insights from ratings engines, past customer interactions, and more. The reviewer can then quickly assign a risk level, add any additional comments as necessary, and with a click create an automated report. 

To learn more, watch the Quantiphi team demo the seamless, AI-powered institutional client onboarding & servicing solution they built with Unqork and Google Cloud’s AI solutions.