Unqork + Cognizant: Transforming Retirement Plan Sponsor Onboarding

An end-to-end retirement onboarding platform to enhance the client journey while reducing administrative costs.

The transformation of the sponsor onboarding process for group retirement has become an increasingly important business consideration. A modern end-to-end digital onboarding process can enhance the sponsor experience, lower administrative costs, and improve retention rates.

Today, many onboarding processes are prolonged, expensive, and disjointed due to high-touch, highly “analog” workflows. Common onboarding challenges include an over-reliance on email communication, paper-based processes, manually intensive setup of plan provisions, and complex workflows spread across disparate teams and systems. In addition to the administrative burden placed on providers, these outmoded systems lead to opaque processes, increased data errors, and a poor sponsor experience that falls short of modern expectations for digital service. 

Together, Cognizant and Unqork empower providers to transform and scale the sponsor onboarding process with a fully digital, highly automated solution that can accelerate onboarding times by as much as 85% while reducing operational costs by as much as 40%—all without writing a single line of code.